Hive — 20211220

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1. Message 001 From Hive Actor / other Date 20 December 2021 06:56

   Hello and welcome to Hive. How may I help you?

2. Message 002 From Victim Victim Date 21 December 2021 05:46

   Really?

3. Message 003 From Hive Actor / other Date 21 December 2021 05:47

   Hello. Please, introduce your company first.

4. Message 004 From Victim Victim Date 21 December 2021 06:05

   No Private individual

5. Message 005 From Victim Victim Date 21 December 2021 06:19

   So how much are you trying to extort from me then?

6. Message 006 From Victim Victim Date 21 December 2021 09:14

   Hi, I got a message on my computer

7. Message 007 From Hive Actor / other Date 21 December 2021 09:16

   Hello. Please, introduce your company first.

8. Message 008 From Victim Victim Date 21 December 2021 09:18

   I'm a user of [redacted-software-vendor] point of sale software, [redacted-victim] store

9. Message 009 From Victim Victim Date 21 December 2021 09:26

   Can you help us with information?

10. Message 010 From Hive Actor / other Date 21 December 2021 09:27

    Send us email from your corporate mail account to this address to verify it's you:

    [redacted]_support@protonmail.com

11. Message 011 From Hive Actor / other Date 21 December 2021 09:32

    Only the main company are able to purchase the decryption software. It cost's $1,000,000 in Bitcoin.

12. Message 012 From Victim Victim Date 21 December 2021 09:38

    I sent the email, we don't have that kind of money. We a small liquor store in [redacted-location] and only use [redacted-software-vendor] software as a point of sale

13. Message 013 From Hive Actor / other Date 21 December 2021 09:43

    Our target is a company that allowed a huge vulnerability in its system that led to a massive infection of [redacted-software-vendor]'s customer network. Accordingly, this company must resolve this issue and justify the trust of its customers.

14. Message 014 From Victim Victim Date 21 December 2021 09:47

    Hi, I also got attacked with this software. I just use [redacted-software-vendor] point of sale to run my small bed and breakfast. I see there is previous chats here with people also using [redacted-software-vendor] software. How much will decryption be in my case? I am not the [redacted-software-vendor] company.

15. Message 015 From Hive Actor / other Date 21 December 2021 09:53

    [redacted-software-vendor] is responsible for you at this time. You are advised to contact them for a speedy resolution of your problems.

16. Message 016 From Victim Victim Date 21 December 2021 09:53

    I would also like to know if we can come to a compromise as we can't trade and we been hurt badly with [redacted-location] rules for lockdowns

17. Message 017 From Victim Victim Date 21 December 2021 10:24

    Hi, can you please help

18. Message 018 From Hive Actor / other Date 21 December 2021 10:25

    Please, introduce your company first

19. Message 019 From Victim Victim Date 21 December 2021 10:26

    Morning, obviously you know our frustration when waking up this morning and to realize that we've been hacked... a second time in 2 years... you clearly do not do your research... you can check that we are a lodge/hotel in the rural parts of [redacted-location], which is a third world country (do you know where that is???)... please check your world map and our web address to confirm this. We also only use [redacted-software-vendor]'s "Reservation" and "Point of Sale" system like the other poor souls above. We are all trying to make a decent living after Covid struck, and we in the hospitality sector suffered the most without being able to trade fully for 12-18 months. So with hardly being able to pay our staff where do you think we will be able to get US Dollars to pay you? Our US exchange rate is currently [redacted-currency] to 1$. You should hack the [redacted-location] government because they will be the only ones who can afford to pay you in US$... So please be reasonable and hack the big guys in the future not us on the ground trying to make a living. [redacted] Thanks and awaiting your reply...

20. Message 020 From Hive Actor / other Date 21 December 2021 10:32

    Obviously you don't know that our goal is not you, our goal is [redacted-software-vendor] which has the profits to cover all recovery costs. Once again, we want to hold [redacted-software-vendor] accountable in this panel to solve all your problems.

21. Message 021 From Victim Victim Date 21 December 2021 10:59

    [redacted-software-vendor] sell software locally they don't make that kind of money as they once off sale only, I bought it 7 years ago and they they haven't charged a cent since

22. Message 022 From Victim Victim Date 21 December 2021 11:03

    By doing this you are putting our families livelihoods at risk, if we had money we wouldn't be using a cheap point of sale

23. Message 023 From Victim Victim Date 3 January 2022 14:10

    hi

24. Message 024 From Hive Actor / other Date 3 January 2022 19:38

    Hi